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Terms of Service & Legal Disclaimer

 1. Order Placement & Pre-Payment Policy

  • Order Finalization: All orders are prepared fresh on a first-come, first-served basis and are explicitly finalized only after full payment is received. All payments must be settled in full during the pre-order window to secure your pickup slot. Orders not paid in full by the payment deadline will be automatically canceled and will not be prepared.
     

  • Payment Methods:

    • Zelle (Preferred Fee-Free Option)

    • To help us keep prices as low as possible for our customers, Zelle is our preferred payment method.

    • Zelle ID/TAG: tasteoftami

    • Business Name: Taste of Tami, LLC

    • Memo Line: Please include your Full Name & Invoice Number so we can quickly confirm your order.
       

    • Credit Card: For your convenience, credit card payments are accepted at checkout and are subject to a 4% processing/convenience fee to cover transaction costs.
       

2. Pickup Schedule & Coordination

  • Pickup Location: For privacy and security, our exact residential pickup address will be provided on your order confirmation invoice after your order is placed (South Phoenix off 16th St, between Baseline Rd & Dobbins Rd).
     

  • Parking & Arrival: Please park in the driveway. Once you arrive, send a text message to (623) 249-9746, and we will bring your food right out to your vehicle.
     

  • Scheduling: Pickups are arranged in staggered time slots to manage traffic and ensure your food is handed over at peak freshness. Please arrive strictly during your designated window.
     

  • Delays & Unclaimed Items: If you are running late or need to adjust your time, contact us immediately via phone/text at (623) 249-9746 or email at tasteoftamica@gmail.com. Because our items are custom scratch-made, any orders not picked up by the close of the designated pickup window on the scheduled date are considered forfeited, cannot be refunded, and will not be held past closing time.
     

3. Cancellations, Modifications, & Refunds

  • Policy & Cutoff: Because ingredients are sourced and kitchen prep work is scheduled strictly in advance based on your reservation, all sales are final.
     

  • Deadline: Cancellation or modification requests (including changing your pickup time slot) must be submitted via email to tasteoftamica@gmail.com no later than Thursday at 10:00 AM MST (two days/48 hours prior to the scheduled Saturday pickup date) to be eligible for a refund. No refunds or order credits can be issued after this hard cutoff, as ingredients will have already been procured for your dishes.
     

4. Arizona Home-Based Food Disclosure & Allergen Advisory

  • Home Kitchen Certification: Taste of Tami, LLC operates legally as a registered and certified home kitchen located in Phoenix, Arizona, under AZ ADHS Registration #CF-122187. This kitchen is not subject to routine public health inspections.

    For verification or to report foodborne illness concerns, visit the Arizona Department of Health Services Cottage Food Program.

     

  • Allergen Advisory: Ingredients may come into contact with common food or pet allergens. Please be advised that our dishes are prepared in a kitchen that may process common allergens including, but not limited to, wheat, dairy, eggs, soy, nuts, tree nuts, fish, and shellfish. Individual product packaging contains a full list of ingredients and production dates.
     

  • Liability Limit: While we maintain high standards of sanitation and care, Taste of Tami, LLC cannot guarantee total absence of cross-contamination and is not liable for adverse allergic reactions. Customers with severe food allergies should exercise proper caution.
     

5. Food Safety, Storage, & Liability Release

  • Transfer of Responsibility: Once an order is collected by the client, Taste of Tami, LLC relinquishes all responsibility for food safety, temperature control, and handling. The customer assumes full liability for maintaining safe food storage temperatures, proper transport, refrigeration, and reheating.
     

  • Handling Guidelines: We highly recommend consuming or refrigerating all items within 2 hours of collection. The client assumes full responsibility for keeping cold items below 41°F, hot items above 135°F, and reheating in accordance with standard food safety guidelines. Taste of Tami, LLC is not liable for food quality degradation, injury, or foodborne illness resulting from improper handling, delayed consumption, or delayed refrigeration after pickup.
     

6. Menu Variations & Substitutions

  • Due to seasonal availability and the scratch-made nature of our dishes, Taste of Tami, LLC reserves the right to make minor ingredient substitutions when necessary. While the core profile of the dish will remain unchanged, final presentations, packaging, or exact ingredient brands may vary slightly from marketing photos or descriptions.
     

7. Force Majeure (Unforeseen Events)

  • Taste of Tami, LLC reserves the right to cancel, reschedule, or adjust pickup windows in the event of circumstances beyond our reasonable control. This includes, but is not limited to, sudden equipment failure (such as oven or refrigeration malfunctions), power outages, severe weather, personal emergencies, or supply chain disruptions. In the rare event that we must cancel an order due to these circumstances, a full refund or future order credit will be issued to affected customers.
     

8. Legal Protections, Limitation of Liability, & Jurisdiction

  • Limitation of Liability: To the maximum extent permitted by law, Taste of Tami, LLC, its owners, and operators shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or consumption of our products. In all cases, the maximum liability of Taste of Tami, LLC for any claim or dispute shall not exceed the total dollar amount actually paid by the customer for the specific order in question.
     

  • Governing Law: These terms, disclaimers, and any disputes arising from your interactions or purchases with Taste of Tami, LLC shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. Any legal actions must be filed in the appropriate court located in Maricopa County, Arizona.

​Pickup Location: South Phoenix (off 16th St, between Baseline Rd & Dobbins Rd)

Phoenix, AZ 85042

Taste of Tami, LLC operates as a certified home kitchen in Phoenix, Arizona, bringing fresh, flavorful meals to our local community. Products are produced in a home kitchen that may come into contact with common food allergens and pet allergens and are not subject to public health inspection.
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